Arlo cameras are indeed among the best surveillance cameras and monitoring solutions available in the market. While they may excel at recording videos and storing them on the local storage, making the most out of these devices will require you to connect them to a WiFi network. By being online, you can enjoy real-time alerts, conduct two-way communication, 24/7 live monitoring, trigger security alarms, click photographs, and more. But, what if you find your Arlo camera not connecting to WiFi?
WiFi connectivity issues with your Arlo camera can hamper your overall monitoring experience which may prove costly later on. Fortunately, this blog will walk you through the steps to resolve Arlo camera not connecting to WiFi and resume wireless connectivity easily.
What are some reasons Arlo won’t connect to WiFi?
If your Arlo camera won’t connect to WiFi, there can be several reasons responsible for the same. From incorrect WiFi credentials, to WiFi signal issues, to network issues, and more, your Arlo may face trouble connecting to WiFi. Here is a look at some possible reasons:
Incorrect Wi-Fi Credentials
The Wi-Fi network name (SSID) and password you use in the Arlo app should exactly match the ones on your Wi-Fi network. You can get the arlo camera not connecting to wifi error even if there is a slight error.
Weak Wi-Fi Signal
To establish a connection, the Arlo camera needs a strong and consistent Wi-Fi signal. The signal strength may be compromised if the camera is too far away from the Wi-Fi router, there are barriers in the way, or other devices are interfering with it. A Wi-Fi range extension is necessary or you may try placing the camera closer to the router.
Network Compatibility
The Arlo cameras work with 2.4GHz band only. Make sure to connect the camera to the 2.4GHz network if your router only broadcasts a 5GHz network or a dual-band network with 2.4GHz and 5GHz. For specific information on compatibility, consult the camera’s datasheet. Some Arlo models do support 5GHz networks.
Network Security Settings
Check your Wi-Fi network’s security settings. The arlo camera not connecting to wifi error may arise if your network employs cutting-edge encryption techniques like WPA2-Enterprise. A standard security protocol, such as WPA2-Personal or WPA3-Personal, should be used by your network.
Router Configuration
The connection between the router and the Arlo camera can be hampered by specific configurations or settings. The camera may not be able to connect to the network due to features like MAC address filtering, firewall settings, or IP address limitations. To fix the problem, temporarily disable or modify these options.
Firmware or App Issues
An outdated version of the Arlo app or the camera’s software may result in arlo camera not connecting to wifi issues. To ensure compatibility and ideal performance, make sure the Arlo app and camera firmware are both current.
Camera or Base Station Malfunction
In rare cases, the Arlo camera or base station itself may have a hardware problem. If all of the troubleshooting techniques have failed, it is advised that you get in touch with Arlo customer service for more advice and to find out whether a replacement or repair is required.
How to resolve Arlo not connecting to WiFi issues?
Now that you know the main causes behind the Arlo camera won’t connect to WiFi issue, you can follow effective troubleshooting steps:
Check Wi-Fi Network
The first step in resolving the arlo camera not connecting to wifi issue is to ensure that your Wi-Fi network is functioning properly. Follow these steps:
Verify Wi-Fi Network Stability: Ensure that other devices connected to the same network are functioning normally. Test the Wi-Fi connection on your smartphone, tablet, or computer to ensure stable internet access.
Reboot Router and Modem: Power off your router and modem for about 30 seconds, then turn them back on. This simple step often resolves temporary network glitches.
Wi-Fi Signal Strength: Ensure that the Arlo camera is within range of your Wi-Fi network. Thick walls, long distances, or obstacles can weaken the signal. Try moving the camera closer to the router to see if it connects.
Verify Camera Power and Placement
Power Source: Confirm that your Arlo camera has a proper connection to a power source. If using a battery-powered Arlo camera, make sure to charge the batteries or replace them if necessary.
Camera Placement: Ensure that the camera is placed within the recommended range of your Wi-Fi router. Avoid obstructions such as thick walls, metal objects, or other electronic devices that may interfere with the Wi-Fi signal.
Reset Camera and Base Station
If the camera still fails to connect, try resetting both the camera and the base station. This can also help when your Arlo base station won’t connect to WiFi. Here are some steps to follow:
Camera Reset: Locate the reset button on the camera or refer to the user manual for specific instructions. Press and hold the reset button until the camera’s LED lights blink amber. Release the button and allow the camera to reboot.
Base Station Reset: Find the reset button on the base station and press and hold it until the LED lights blink amber. Release the button and wait for the base station to restart.
Check Firmware and App Updates
Arlo regularly releases firmware updates to improve camera performance and connectivity. Ensure that your camera’s firmware and the Arlo app are up to date:
Camera Firmware Update: Open the Arlo app, go to Settings > My Devices, select the camera experiencing connection issues, and check for available firmware updates.
App Update: Visit your device’s app store and check if there is an update available for the Arlo app. Keeping the app up to date can resolve compatibility issues and improve overall performance.
Configure Wi-Fi Settings
If the camera is still not connecting, review and adjust your Wi-Fi settings:
Wi-Fi Band: Some Arlo cameras only support the 2.4GHz Wi-Fi band. Ensure that your router is broadcasting a 2.4GHz network and connect the camera to that network.
Wi-Fi Security: Make sure your Wi-Fi network security settings (e.g., password, encryption type) are correctly entered in the Arlo app. Verify that the camera’s SSID and password match the Wi-Fi network settings.
DHCP Settings: If you are using a static IP address for the camera, double-check that the IP address, subnet mask, gateway, and DNS settings are correctly configured.