Are you experiencing an Arlo doorbell not working error? If you’re having a hitch seeing your Arlo doorbell live view or recorded video it means there’s a problem with your device. In this guide, we will discuss some common issues that you might face with your Arlo device such as the Arlo doorbell not recording or the Arlo doorbell not working. Learn how to solve the Arlo doorbell not working issue.
Common Reasons Why Arlo Doorbell Not Working
Reasons behind issues with the Arlo doorbell to stop working can be varied. Important is, following an inclusive approach to identify the same for effective troubleshooting. From petty reasons like power issues to advanced reasons like internet connectivity errors, Arlo Doorbell can stop working anytime. Here are some issues you’ll face while working with your Arlo Doorbell:
- Poor video quality
- Unable to receive notifications at all
- Not getting a live view
- Taking time to connect to Wi-Fi
Now, reasons for these issues can be related to any of the following:
- A poor internet connection
- Slow downloading or uploading speed
- A weak connection between the Arlo doorbell and your router
Some tips to fix Arlo doorbell stopped working
Once you have identified the core reason behind the issue you are facing, you can follow the troubleshooting steps to eliminate the same. Here are some ways you can resolve the Arlo doorbell not recording or Arlo doorbell not connecting issue effectively-
- Check if the doorbell is powered on and the power supply is not hindered in any manner. If the video doorbell model uses batteries, try replacing the batteries once.
- Restart your Arlo Doorbell. Allow it to remain powered off for about two minutes. After this, restart the same and check if the issue is resolved now.
- Check what firmware version you are using on your Arlo doorbell. If there’s an update available, install it and restart the device. Firmware updates are important as they bring feature enhancements and operational upgrades to the devices.
- Test the internet speed you are getting. Open a website like speedtest.net and check if the data speeds are satisfactory. If not, restart your wireless router.
- If the issue is due to signal interruptions or degraded signal coverage, remove any obstructions around the main router and the doorbell. You can move your router to the same room as your video doorbell is installed. Alternatively, you can use a range extender to facilitate all-around network coverage.
Resolving Arlo doorbell Not Working Issue
To troubleshoot the Arlo doorbell stopped working or the Arlo video doorbell offline to the internet, follow the steps below:
Check the internet connection at your home. You need to cross-check that the internet provided by ISP is working fine. Sometimes, due to weak internet connectivity, it can stop working. If there’s a downtime at the server end, you’ll need to wait for the services to resume. You can reach out to your ISP (Internet Service Provider) to know the exact TAT (turn around time) details.
Furthermore, you can check the internet connectivity using your smartphone. Check if you are getting a strong signal on your mobile device or not. Once the connectivity is there, you can resume access to the internet.
Advanced Troubleshooting Steps
- First of all, check for the stable power light on the Arlo base station and ensure that your device is working.
- Check the connection between the Arlo base station and the internet.
- Next, check if the Arlo doorbell has an active power connection. Look for a stable power light on the Arlo doorbell.
- Inspect the batteries if they have a charge. If not, insert a new pair of batteries into your Arlo doorbell.
- Finally, you can reset your Arlo doorbell to default factory settings.
Reset Arlo Doorbell To Solve Not Working Issue
Resetting your Arlo doorbell will return the factory default settings. The process will also disconnect the Arlo doorbell from the Arlo account. It will help you fix the ‘Arlo doorbell not recording’ error. Furthermore, resetting Arlo doorbell will erase any settings that you have configured. Any user preferences, saved recordings and other data will be removed. The following steps will help you reset your Arlo doorbell to the default settings:
Reset the doorbell using the Arlo app
Make sure your doorbell is ON and working. To reset the doorbell using the Arlo app, launch the same and tap on the ‘Device Settings’ button. On the settings page, select the ‘Remove Device’ option. This will now reset the Arlo doorbell to its default settings.
Arlo Doorbell Reset- Push button method
Depending on the model you are using, you can use either the RESET button or the Sync button to reset your Arlo Video Doorbell.
If you have a video doorbell with a reset button, use a pin that came along with your Arlo doorbell to press the reset button for about 10 seconds. Once you notice a white light flashing on the Arlo doorbell, release the RESET button and allow the doorbell to reboot itself.
On the other hand, if you have a model that only has a Sync button, use the same to reset your Arlo video doorbell. The image accurately demonstrates the position of the Sync button on your Arlo doorbell.
Note: Before you begin with the reset process on your Arlo doorbell, make sure the doorbell is connected to a power source. The Arlo doorbell should be online while you reset the device.
Get help on Arlo doorbell not working issue, now!
We hope the steps mentioned in the blog will help you resolve the ‘Arlo doorbell not working,’ ‘Arlo doorbell not connecting,’ and ‘Arlo doorbell not recording’ like issues effectively. To know more about Arlo doorbell troubleshooting steps, you can contact our technical experts. They are present 24/7 to help you with the Arlo doorbell issues.